THOLUA PRATISTHAN PVT LTD will consistently provide products and services that meet or exceed the requirements and expectations of our customers. We will actively pursue ever improving quality through programs that enable each employee to do their job right the first time and every time.

Quality objectives and planning to achieve them

The organisation shall establish quality objectives at relevant functions, levels and processes needed for the quality management system. The quality objectives shall:

  • Be consistent with the quality policy;
  • Be measurable;
  • Take into account applicable requirements;
  • Be relevant to conformity of products and services and to enhancement of customer satisfaction;
  • Be monitored;
  • Be communicated;
  • Be updated as appropriate.

The organization shall maintain documented information on the quality objectives.